Frequently Asked Questions

When can I order a subscription box?

You can buy a Subscription box at any time.  Each month is on limited availability so it is on a first come first served basis.  Each new monthly box/look begin from the first of every month and will remain open until the 23rd of the month unless boxes sell out.

When will my box be shipped?

All boxes are shipped at the same time around the 26th of the month via Royal Mail 2nd Class Signed For postal service. You will be notified once it has been shipped. 

Can I cancel my subscription?

Monthly subscriptions can be cancelled at anytime.  The 3 & 6 month subscriptions can opt-out at the end of their plan.

When will I be charged?

After initial payment which is taken when you purchase your first box and signup for the monthly subscription, the following payments will take please as stated below:

  • MONTHLY: Payment will be taken on the 1st of every month.
  • 3 MONTHS: Payment will be taken on the 1st of every third month.
  • 6 MONTHS: Payment will be taken bi-annually on the 1st of the month..

Do I have to re-order each month?

No. When you signup for a MOPBOX subscription, you will be billed until you cancel.